Click Save if you're done making changes. Click the Default Device: drop-down menu and pick your default device for authentication. If you want to continue using your original device with Duo, you can specify which of your devices you would like to be the default. Type in the new name and click Save.Īfter successfully modifying your phone's name, not only will you see this from now on when managing devices, but it will also be how your phone is identified in the authentication dropdown. You can Reactivate Duo Mobile for an enrolled smartphone, Change Device Name for any type of phone, or delete any authentication device.Ĭlicking Change Device Name will open up an interface to change the display name of your phone (hardware tokens can't be renamed). You can click Add another device to start the enrollment process again and add another authenticator.Ĭlick the Device Options button next to any of your enrolled devices to view the actions available for that type of device. The new phone is added and listed with your other enrolled devices. Install Duo Mobile on the new phone and scan the QR code to activate. As an example, let's add another phone.Įnter and confirm the second phone's number. Proceed with the device enrollment process as shown in the initial Enrollment Guide. You can't add a new device from this page if you do not have access to any of your previously enrolled authentication devices you'll need to contact your Duo administrator for help. If you don't have the original device, but you have a new device with the same phone number, then you can authenticate with a phone call or SMS passcode. If you're adding a new device to replace one that you previously activated for Duo Push, don't select the Duo Push authentication method on this page unless you still have the original device. Contact your Duo administrator to have a new device added.Ĭhoose an authentication method and complete two-factor authentication to begin adding your new device. If you don't see this link then your organization may not have enabled this functionality. Update your app on Android devices.To start enrolling a new device, click Add a new device. Tip: To get future features and updates, make sure you turn on auto-updates. Learn how admins manage access to services. If you previously used Duo with a business or EDU account, your admin controls calling functionality through the “Additional Google Services" toggle. You can only view meetings that are associated with the Account you signed in with. Check that you're signed in with the correct Google Account.People with your Google Account info, like your Gmail address, can ring you using the updated app.
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